On-boarding a Corporate Employee:

 Submit a helpdesk ticket to IT at least a week ahead of time, or once the offer letter has been signed, as our techs will need time to set up any desk equipment.

o    Let us know where they will be sitting, their Role, and the type of access we need to mirror.


Off-Boarding a Corporate Employee:
Once the UKG workflow has been submitted, Submit a helpdesk ticket to IT and provide the below information:

o   Let us know if you would like to retrain their email, who should have access, and for how long.

o   Collect/Return assigned equipment


Confidential/Immediate Terminations:
  1.  Always start with the HR workflow in UKG for any termination.
  2. Submit a helpdesk ticket for any Confidential/Immediate terminations.
  3. Provide the Employee's First and last name and/or Email & the date/time you would like access cut-off; a 24-hour notice is recommended. 

§  IT will remove access to their OneLogin account and any other software managed by our Team.

§  Let us know if you would like to retrain their email, who should have access, and for how long.

§  Collect/Return assigned equipment

Any requests submitted after hours with no advance notice will be handled the next business day.