What information is needed?
1. Employee
Name and/or Email / Current Position
2. Provide
Property Name or Entity Code
3. Be
detailed as possible, let us know if this employee is now permanently at this
new property and/or if we need to remove any property.
4. If
the Employee is assisting multiple properties, note they are assisting and to
keep current properties.
a. To avoid a work stoppage or delays, we
highly urge to place a ticket the day before the employee is
scheduled to cover at another property.
5. RM’s,
when promoting please make sure once the workflow with HR has been completed,
then submit a ticket in order to update employee credentials/access in Yardi.
a. Nexus credentials are updated by E&T
Did you know?
1. Once
access is updated in Yardi this will reflect in CRM and RentCafe.
a. Tenant/Lease issues with CRM or RentCafe submit a
ticket with E&T.
2. If
you have access to more than one property and see “Access denied” in
CRM, click on your profile and select the property you are working at.